Welcome!
By using DiBella Flowers & Gifts YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE, LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions. The policies of DiBella Flowers & Gifts retail stores may differ substantially from those applicable to your use of our online store.
DiBella Flowers & Gifts reserves the right to make changes to the Conditions of Use and Legal Notices at any time. Each time you use the DiBella Flowers & Gifts, you should visit and review the current Conditions of Use, Legal Notices and Privacy Policy that apply your use of this site as well as any transactions you intend to incur. If you are dissatisfied with the DiBella Flowers & Gifts, its content, Conditions of Use or Legal Notices, you agree that your sole and exclusive remedy is to discontinue shopping with DiBella Flowers & Gifts.
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited and will be reported.
DISCLAIMERS AND LIMITATION OF LIABILITY
Under no circumstances shall DiBella Flowers & Gifts or its Associates be liable for any direct, indirect, special, incidental or consequential damages that result from your use of or inability to use DiBella Flowers & Gifts, including but not limited to reliance by you on any information obtained from DiBella Flowers & Gifts that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of DiBella Flowers & Gifts has been advised of or should have knowledge of the possibility of such damages. As a user of DiBella Flowers & Gifts, you hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through DiBella Flowers & Gifts. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
PRICING POLICY
Online prices and selection are generally representative of those in our store locations. Prices and offers are subject to change.
ERRORS ON OUR SITE
Prices and availability of products and services are subject to change without any prior notice. Errors will be corrected where discovered, and DiBella Flowers & Gifts reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DiBella Flowers & Gifts will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, please refer to DiBella Flowers & Gifts Return Policy.
INTENDED FOR USERS OVER 13
DiBella Flowers & Gifts is intended for use by individuals 13 years of age or older. DiBella Flowers & Gifts is not directed to use by children under the age of 13. Users under the age of 13 must get the assistance of a parent or guardian to use this site, specifically with regards to purchasing and payment processing.
TERMINATION OF USE
DiBella Flowers & Gifts may, in its sole discretion, terminate your account or your use of the DiBella Flowers & Gifts at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. DiBella Flowers & Gifts reserves the right to change, suspend, or discontinue all or any aspects of the DiBella Flowers & Gifts at any time without prior notice.
PAYING FOR YOUR ORDER
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept American Express, Visa, MasterCard and Discover. You may also use PayPal.
VALIDATING YOUR ORDER
After you place an order, we will cross check the information you provide for validity, by verifying your method of payment AND billing address. Orders placed will only be processed and verified against your billing address only. We will not accept any orders unless the billing address is provided. We require a recipient's address and contact information to ensure correct delivery. We reserve the right to reject any order you place with us without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address or phone number you have given us with the order.
Under most circumstances, your credit or debit card will not be charged if we reject an order, but we shall process a refund if an accidental charge has been made against your card.
ORDER ACCEPTANCE/CONFIRMATION
DiBella Flowers & Gifts reserves the right at any time after receipt of your order to accept or decline your order for any reason.
ORDER LIMITATIONS/LIMITED QUANTITIES
DiBella Flowers & Gifts reserve the right to reject any order you place with us, and/or limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address or phone number you gave us when you placed the order.
DiBella Flowers & Gifts also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same DiBella Flowers & Gifts account, the same credit card, and orders that use the same billing address. In the event we make a change to an order, we will attempt to notify you by using the e-mail address or phone number you provided at the time the order was made. DiBella Flowers & Gifts reserves the right to limit or prohibit sales to dealers.
RETURN & EXCHANGE POLICY
DiBella Flowers & Gifts sells perishable flower arrangements. Orders can be cancelled up until 1 day before time of scheduled delivery. Special orders can not be cancelled unless DiBella Flowers & Gifts is able to cancel the delivery of product from the wholesaler or grower.
Important:
If you have any reason you are unsatisfied with your purchase, please contact DiBella Flowers & Gifts immediately by phone
(702) 384-1121 or e-mail (
[email protected]).
WEDDINGS
Your initial consultation with our wedding specialist is complimentary. During the initial consultation, we will discuss your vision in sufficient detail for us to prepare a detailed proposal.
After providing an agreed upon proposal, we require a services retainer totaling 30% of the total charge for products and services indicated in the proposal. This retainer will be credited to the cost of your wedding if you decide to schedule and reserve our professional services, but otherwise the retainer will be 100% non-refundable.
We will schedule a meeting to be held 30 days prior to the event, at which time we will we make any changes you require and provide you with a revised cost in accordance to the changes you specify. Additional meetings following the final review can be scheduled in blocks of 30 minutes duration at a cost of $60.00 per 30-minute session. Final payment in full is due 30 days prior to your wedding. Installment payments are permissible prior to the time that final payment in full is due. We will order your flowers and accessories only upon receipt of final payment.
Once your flowers and accessories have been ordered, it may be impossible to make further changes or special orders, depending upon product availability from our growers and suppliers. If changes are possible, the differential costs may and likely will be higher than previously quoted or than is customary and standard for us.
DELIVERY
All orders placed on this site are subject to seasonal availability of flowers. As such you agree to substitutions that may be necessary to arrange a comparable product. The products will be delivered according to the delivery schedule and instructions provided with the order.
BILLING & DELIVERY ADDRESS
All orders require a clear billing and delivery address. Orders will not be processed with an incomplete delivery address.
PRODUCT DISPLAY /COLORS
DiBella Flowers & Gifts attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the flowers and colors you see matches the product flowers and color. All of our floral producta are hand designed and is hand-made and contains fresh flowers. That being the case, certain flowers may not be available and a substitution may be necessary.
IMPORTANT LEGAL INFORMATION
DiBella Flowers & Gifts reserves the right to correct, update, modify or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. DiBella Flowers & Gifts, it agents, affiliates or employees shall not be held liable for any indirect, incidental, punitive or consequential damages arising directly or indirectly from the use of any of the information contain in or received from this site
DiBella Flowers & Gifts, its products, images, logos and all other items contained in this site are protected by U.S. and international copyright and trademark laws. It is expressly prohibited to reproduce, use, modify or in any way display or distribute this information without permission. User further agrees that these conditions cannot be modified by any oral statements or any other dealings between DiBella Flowers & Gifts and the user.
The User also covenants and agrees that venue and jurisdiction for resolution of any dispute arising from or relating in any way to merchandise purchased from this site, or use of any information in this site, shall be in Las Vegas, NV, U.S.A.